Social Services provides support services to residents experiencing financial, physical and psychosocial hardships. This is facilitated primarily through case management – the process through which case workers assess an individual’s or family’s needs, advise on the various options available, and help clients achieve the maximum level of self-determination.
Social Services directs its clients to professionals and organizations equipped with the expertise to offer meaningful assistance in the areas required. While many services are available through the division, additional assistance is provided through a system of networking, advocacy and referral efforts by case managers with other service providers. This coordinated approach provides clients with an enhanced quality of life and the potential for increased self-sufficiency and independence.